Website Migration

A: The website migration service provided by Hero Chicken is entirely free of charge and involves transferring all your web files, databases and e–mails from your current web hosting provider to your new web hosting account with us. We’ll also edit all the configuration settings necessary for your websites to be fully functional on our avant–garde cloud hosting platform.Our techs are completely capable of transferring any type of site. With years of work experience in the industry, they’re experts in the specificities of our hosting platform, our Control Panel as well as all other widely used Control Panels. For them, moving a custom–built application with plenty of custom libraries is as easy as moving a simple WordPress–based weblog.

A: We strive to carry out all website migrations as quickly as possible. Even so, we don’t have a set time frame for web site migrations. There are several things that you need to take into consideration – the very size of your website and the workload of our web site migration staff, etc. We constantly try to accomplish each migration in less than 48 hours. With smaller–sized web sites, our team usually manages to finish in under 24 hours.

A: We will need the login details for your old web hosting provider’s Control Panel and the web site’s name (domain name).

A: User privacy is among our greatest responsibilities – that’s why, both our payment transaction page and our CP login page are secured with enterprise–grade Secure Sockets Layer certificates. We employ security measures, which include, but are not limited to: physical, digital and managerial procedures to secure the info that we acquire online. And we’ve also got a very detailed and rigorous Privacy Policy, which specifies the types of information that we gather.

A: No. Your website will continue to be online during the transfer. As soon as everything is completed on our end, we’ll inform you so that you can preview it and check for any problems. If everything’s fine, all you will need to do is edit your domain’s DNS resource records.

A: While we transfer your content, your web hosting provider will not be aware of the transfer at all. We won’t get in touch with them in any way.

A: We support all Linux–based web hosting platforms. Fundamentally, if we can acquire access to your Control Panel, we will be able to transfer your website.The only platforms that we don’t support are closed–source web site creation platforms such as Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.