Support Channels

  • 1 hour ticket response time

  • An Intuitive Help Center Section

  • You will find nearly all the answers to your questions in the user–friendly Help section included in our Site Control Panel. It features an elaborate knowledgebase with frequently asked questions and detailed educational articles written by our competent client support team.

  • Top quality support service

  • Educational Videos

  • For people who wish to find out how to deal with a commonly experienced problem by watching a training video, we’ve added a compilation of video tutorials to our Site Control Panel. All the video lessons are very short and simple to understand. They offer visual presentations of different website management tasks.

  • Intuitive help center

  • A 60–Minute Ticket Response Guarantee

  • With all our semi–dedicated servers, we offer a round–the–clock technical support service with a 1–hour response guarantee. A group of competent tech support engineers will be online for you to respond to all the inquiries that you might have. During non–busy times, a response will be provided within just twenty minutes.