A 99.9% Server Uptime
We’ve built our shared hosting system using reliable hardware components and significantly modified software. Our admins have installed a customized version of Security–Enhanced Linux on each of our physical servers in order to guarantee maximum security and stability. We have added several denial–of–service protection mechanisms coupled with highly effective firewalls to make sure our network is invincible and secure.
All shared hosting plans plans offer a 99.9% server uptime guarantee. And irrespective of which datacenter you pick, our guarantee stays the same.
A 99.9% Network Uptime
To be able to provide a first–rate web hosting service, you can rarely depend on the default network configuration in a datacenter. We have built our own custom network in an effort to ensure a faster–than–light connection speed with the outside world.
And because of this, no matter which datacenters you pick: our US located data center, our UK located data center, in our FI located data center, in our Eastern Europe located data center or our AU located data center, you will take advantage of a guaranteed 99.9% network uptime. And this uptime guarantee applies to all web hosting packages offered in each datacenter.
A 30–Day Money–Back Guarantee
Like with any other service, when it is your money on the line, you can’t feel truly safe. This is why, with all our cloud hosting packages we offer a 30–day money–back guarantee. In the event that you do not feel satisfied with our hosting service or in case you would like to use an even more robust hosting solution, like a VPS plans or a dedicated web hosting plans – you’ll get a full refund, without obscure fees or return taxes.
24/7 Technical Support
When you manage a hosting company, your tech engineers are of prime importance. This is why we have punctiliously chosen a very capable team of customer service technicians, each with lots of years of expertise behind his back. With their help, we offer 24x7 support with all our hosting solutions.
And not just that, we offer a 1–hour response time guarantee. All technical support inquiries are replied to within one hour and our average response time is well under 20 minutes!