If your website hosting company offers live chat support, you will be able to speak with a representative live and find out useful info or get a problem resolved in a timely manner. The key advantage of using chat compared to calling to consult with a live person is that you need just a computer with access to the world wide web, so that you won't pay any rates if you're in another state or country. In addition, it'll be much simpler to copy and paste information like domain names, usernames or error messages in other words details which are sometimes difficult to provide to the other side on the telephone. The live chat is also a much faster solution to contact the web hosting provider's support crew as compared to using a ticketing system. Last, but not least, in case some trouble requires a bit more time to be resolved, you can do something different while you wait for support on the live chat, so that you will not lose time - something that's not possible if you're on the phone.
Live Chat Support in Shared Hosting
As a part of the support services that we offer for all of our shared hosting plans, we now have live chat support which is available each and every day, even on holidays. You can contact us regardless of whether you already have an account or not, as we will assist you with pretty much anything, ranging from giving you general info on our solutions if you are not a customer yet and you're considering to purchase one of our plans, to assisting you with creating an e-mail account in an e-mail client. Part of the problems are more technical and time-consuming, which means that you'll need to use the ticketing system which is incorporated into our Hepsia hosting Control Panel, but we can save you time and assist you in real time on our live chat for a number of things.
Live Chat Support in Semi-dedicated Servers
Thanks to the live chat support service that we supply with all our semi-dedicated plans, you are able to get the the right answers for any questions you have or get various troubles dealt with rapidly. The service is online each and every day, so you are able to get in touch with an agent even on holidays and weekends. In the event that you are unsure which package is better for your websites or if our leading-edge cloud hosting platform covers some system requirements, you can join the live chat before you purchase anything. If you are an existing customer, you can find more info about billing issues, account settings and a variety of common technical troubles you may experience, for instance if you can't install an e-mail account in a client on your computer system. Our live chat will save you considerable time no matter where you are or when you contact us.