A ticketing system is the most common communication medium that web hosting providers offer to their customers. It is most often part of the billing account and is the fastest way to deal with an issue that takes a certain amount of time to examine or that has to be forwarded to an administrator. In this way, all replies given by either side will be stored in one location in case somebody else needs to work on the given problem and the info already exchanged in the ticket will be available to all parties. The negative side of deploying a ticketing system with most web hosting platforms is that it’s not included in the web hosting Control Panel, which suggests that you will need to log in and out of at least two accounts to complete some operation or to contact the hosting company’s help desk team. In case you wish to administer several domain names and each one is hosted in its own account, you will have to use an even larger number of accounts simultaneously. Additionally, it might take a substantial length of time for the provider to process your ticket request.