Installation and Troubleshooting
Find what the Installation & Troubleshooting feature offered with the Virtual Private Servers and the dedicated servers involves.
If you acquire your own web server, you shall have more freedom as to what you can install and run compared to a shared web hosting account. With a shared service, you have access simply to your own account, so you are not able to install server-side software. Even though this is not a problem for the majority of script-driven apps, there are some which have certain requirements and need certain software to be present on the web server either for some additional features or for them to work at all. In the event that you have experience, you will not have any troubles to run the machine, but if you don't, you may simply not have the knowledge to deal with everything and use the script apps you want. If this is the case, you could use our Installation & Troubleshooting upgrade, so our system administrators can setup everything for you and aid you with any problems that you may encounter.
Installation and Troubleshooting in VPS Servers
The upgrade is available with all VPS server
plans we offer and you'll be able to add it either during the signup or anytime later on through your billing Control Panel. It features an hour of custom work on your hosting server, so our admins can easily assist you with software installation or setup. They can furthermore troubleshoot any piece of software that you have already installed in the event that it does not work efficiently, so you won't have to waste time to determine what is wrong as they can assist you in a very quick and expert manner. As this is a one-time upgrade, you can get it only if you need it and if a given task takes a shorter period, the remaining minutes will be available for the future and shall not be reset in the end of the month. This upgrade is helpful in case you cannot do something on your own or if you have our Managed Services upgrade, but the 30 minutes of custom work it includes aren't enough for a specific task.
Installation and Troubleshooting in Dedicated Servers
The upgrade is available with all our dedicated web hosting plans
and as long as you add it, our expert admins will be able to help you with everything on your server. Including installing any third-party software which you might want to use on the machine and troubleshooting any script which performs badly or doesn't run at all. Our upgrade comes with sixty minutes of work and if a particular task is not very time-consuming, we'll add the remaining time to your account. You will be able to discover how many minutes are left in your billing CP and use them when you require help again. The Installation & Troubleshooting upgrade can be acquired at any moment, so in case you need something to be installed in the very beginning, you'll be able to add it to your order during the sign up process, while if you require assistance afterwards, you could add it from the server billing area. 30 minutes of custom work are supplied with our Managed Services pack too, but just in case you require more work to be done on the server, the Installation & Troubleshooting upgrade shall be a guarantee that your apps shall be installed and set up in the best feasible way.